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User statistics

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We have had more than 2.0 million visits since we first opened in 2003

There are currently about 12,000 users registered at InSite.

2012 user statistics

From January 1 to December 31, 2012, there were:

  • 376,149 visits to the site by 9,259 unique individuals
  • An average of 1,028 visits per day
  • 193,764 visits to the injection room
  • An average of 529 injection room visits per day
  • 497 overdose incidents
  • 3,418 clinical treatment interventions
  • 27% of participants were women
  • 17% of participants were aboriginal
  • Principle substances reported were heroin (51% of instances), cocaine (22% of instances) and methamphetamine (10%)
  • 4,564 referrals to other social and health services
  • 488 discharges from Onsite detox

    We connect clients with needed services

    Insite counsellors make thousands of referrals to other social and health service agencies, the vast majority of which are for detox and addiction treatment. The calendar year 2012 saw more than 400 admissions from Insite into Onsite, the adjoining detox treatment facility, which recorded a program completion rate of 49%.

    The combined staff team of Vancouver Coastal Health and PHS Community Services Society work hard, bringing needed health care, housing and social supports to users of InSite.

    BudgetInSite and Onsite budget figures for the fiscal year ending March 31, 2013:

    • InSite's operational budget was $2,821,325.
    • Onsite's operational budget was $1,396,400.
    • Most of Vancouver Coastal Health's total expenditures on addictions are used for treatment and prevention. Although harm reduction is an important service to link clients to abstinence programs.


      The Government of BC Providence Health Care